To Order Securely Online By Credit/Debit Card
1. Simply browse the website catalogue and add the items you would like to your shopping basket by clicking on the "add to basket" buttons.
2. Once you have added all the items you would like to purchase, select a delivery choice, and location from the menu and then proceed to the checkout page and fill in the required information.
3. You will be sent a confirmation email once we have received your order. Your credit/debit card will only be charged once the goods are ready to send.
4. Once we receive your order usual stock items will normally be delivered within 5 to 7 days in the UK (10 to 14 days outside of the UK). We will send another email to let you know once your order has been despatched. For out of stock or special order items we will email to let you know our earliest delivery time.
To Order by Telephone or Fax
Telephone Orders : 01275 830830 lines are only open between 9.00 am - 5.00pm. If lines are busy, please leave a message and we will return your call as soon as a member of staff is available.
General Enquiries : 01275 834474 lines are only open between 9.00 am - 5.00pm.
Please have your order details and payment information to hand when you call us. A good way to get your order ready is to add the items to your basket, fill out your details, print a copy for your reference and give us a call. We will need the following information :
1. Product order code / description of the music box or musical product.
2. Your name, address & telephone number.
3. Payment details - if paying by credit/debit card the card owner must give us this information. Please have the actual card with you when calling as we require certain information from the card.
4. Once we receive your order usual stock items will normally be delivered within 5 to 7 days in the UK (10 to 14 days outside of the UK). For out of stock or special order items we will let you know our earliest delivery time.
To Order by Post with a cheque
Please make all cheques/money orders payable to
Please write your cheque guarantee card number name & address on the back of the cheque. This enables us to despatch your order as quickly as possible. Please allow for a cheque clearing period (usually 5 to 7 working days).
Please include your order details with the cheque - Simply add the items to your basket as normal, proceed to pay for the goods then click on the "pay by cheque" button. Print the order (keeping a copy for yourself) and send to us with your payment. PLEASE ENSURE YOU INCLUDE YOUR NAME, ADDRESS & CONTACT TELEPHONE NUMBER when ordering by post.
Payment by direct bank transfer
This method is usually preferred for large transactions or payments from abroad - please contact us if you wish to pay by this method.
When ordering/purchasing goods from us, you do so under our Terms & Conditions. These can be found here : Terms
Please Enjoy Shopping For Your Music Boxes & Musical Products....